Frequently Asked Questions
What service does Enable Benefits provide?
We specialise in facilitating claims for the Canadian Disability Tax Credit. Our clients are Canadians with medical conditions who may qualify to receive money for the Disability Tax Credit and related government programs.
What are the fees for the services of Enable Benefits and how do the costs work?
You do not pay until you receive your refund. That is the Enable Guarantee. Once the CRA has paid you directly, we will invoice you for our fee, which is 33% of your refund plus tax.
Is my information secure?
Enable Benefits guards your privacy with the utmost respect. You can review our privacy policy here.
I applied for something similar before, is it worth it for me to contact you?
Yes, many of our clients have already received portions of their Disability Tax Credit, and we are still able to get them far more by maximising their claims.
Can I apply for the Disability Tax Credit by myself?
You can, but when you apply for Disability Tax Credit on your own there is a high chance of rejection. Even if your Disability Tax Credit application is approved, the money you receive may be far less than what you deserve. To give yourself the best chance of success, let the experts at Enable Benefits help you.
What medical conditions qualify for the Disability Tax Credit?
Disability Tax Credit eligibility is based on how your medical condition(s) impact your daily life and for how long. To learn more about the Disability Tax Credit, click here.
Does the severity of my symptoms affect how much money I receive?
The CRA sets a maximum annual DTC refund amount for adults and minors. The amount of money you receive depends on many things including how significantly your daily life is affected, age, province of residence, partner status, the amount of taxes you’ve paid, and the number of years you are approved for the DTC. We review your ten-year tax history to ensure you receive the maximum refund possible.
I don’t have a job or pay taxes. Can I still receive money if I'm approved for the Disability Tax Credit?
In most cases, we can claim the funds through an immediate family member such as parent, child, sibling, grandparent, aunt, uncle, son/daughter in-law, brother/sister in-law.
Is it possible to make too much money to apply?
All income levels are eligible. We’ve successfully facilitated refunds for Canadians at all income levels.
Can I apply for the Disability Tax Credit on behalf of a family member?
Yes, if you support your family member with food, shelter or clothing you may apply for the Disability Tax Credit on their behalf. If the person with the medical condition has not paid enough taxes to receive their maximum refund, then you could receive the refund directly based on your tax profile.
Can I apply for the Disability Tax Credit for my child?
Yes, there are additional benefits for children under 18 or who were under 18 in the past 10 years.
If the person with a medical condition is deceased, can a family member still apply for this money?
Yes, a family member can receive a refund on behalf of a deceased person who had a medical condition, if the person has been deceased for under 10 years.
How long does The Canada Revenue Agency (CRA) take to review my Disability Tax Credit application?
Most of our clients receive a decision on their application from the CRA within 120 days.
How will I receive my Disability Tax Credit refund?
The Canada Revenue Agency (CRA) deposits your refund directly into the bank account you have listed on your CRA account.
I’ve been approved for the Disability Tax Credit – when can I expect my money?
Congratulations! Now the CRA will process your refund. You can check on your Disability Tax Credit application status on your CRA My Account Page.
Do I get the money in one payment or installments?
Usually, child benefits are paid in two payments, and tax refunds are paid in one payment.
Does my medical practitioner need to complete any forms?
In most cases, yes. However, there is no need to speak with your medical practitioner before starting your application with Enable Benefits. We will advise you if that is necessary.
My medical practitioner said I won’t be approved, is that right?
Not necessarily. Your medical practitioner’s opinion may differ from how the CRA views your medical condition. We will conduct a thorough review to ensure your claim is given the best opportunity to succeed.
My medical practitioner has retired, and my new medical practitioner doesn’t know my medical history, can I still apply?
Yes, you can. We connect with your medical practitioner on your behalf to ensure that your medical practitioner understands the process and how your symptoms make you eligible for the Disability Tax Credit. It is best to inform your new medical practitioner of your condition and provide them with your medical records.
Will I have to pay taxes on the money I receive?
No; your Disability Tax Credit refund is non-taxable.
What if I owe money to the CRA?
The CRA will deduct what you owe them and then give you the remaining money.
What if I owe student loans?
If your student loans are in good standing, you will receive all your DTC money.